Supportive Care
What is SupportiveCare?
Our SupportiveCare Program provides support and resources as needed for patients and families with serious illness or injury.
SupportiveCare addresses each patient as a whole person including his or her physical comfort, emotional well-being, spirituality, confidence and dignity. Because family members are also involved in a person’s illness, the SupportiveCare nurse supports and informs them as well.
SupportiveCare Services
SupportiveCare can begin whenever a patient and clinician feel it can help. For many, this happens shortly after the diagnosis of a serious condition. Our nurse will provide care coordination between primary and specialty care physicians, care teams, therapists and others.
What Can the Nurse do?
Provide physical and emotional support that respects your wishes.
Provide information about your medication.
Help you communicate with your doctors about health care decisions that could affect your future care should you no longer be able to speak for yourself.
Support you and your family when you are worried about becoming a burden, experiencing loneliness and isolation or feeling like things are out of control.
When is SupportiveCare Appropriate?
When you’re released from the hospital or nursing home and require additional symptom management.
When you first become ill with a life-threatening disease.
When you are receiving treatment.
After many months or years of struggling with a chronic disease.
Who Can Receive?
SupportiveCare provides personalized services, resources and support for our patients with a wide range of medical challenges, such as:
People living with cancer, chronic lung disease/emphysema, Lou Gehrig’s disease (ALS), Alzheimer’s disease, heart disease/heart failure, stroke and other chronic and life-threatening conditions.
Infants and children living with complex medical needs.
Elderly individuals living with the health concerns of aging.
Patients usually receive SupportiveCare services along with other medical treatments, such as intensive care, cardiac or cancer care.
How Long Can Someone Receive SupportiveCare Services?
Our SupportiveCare program is a temporary service. An individual is discharged from the program when their symptoms are controlled and the SupportiveCare nurse assesses that the individual is able to function on their own.
To obtain a SupportiveCare consultation, call (573) 701-8716 and ask to speak with the SupportiveCare Director.
Nicole Smith
MSW, Director of Social Work
Nicole Smith brings over a decade of experience in behavioral health and a lifelong passion for hospice care. She holds a bachelor’s and master’s degree in social work from the University of Missouri–St. Louis. Nicole began her journey in hospice as a volunteer and went on to spend 12 years as a case manager at BJC Behavioral Health. In 2024, she returned to the hospice field as Director of Social Work at Serenity HospiceCare, where she is committed to providing compassionate, patient-centered care and meaningful support to families during life’s most delicate moments. In this leadership role, she brings a unique blend of clinical expertise, administrative insight, and heartfelt dedication to improving the quality of life for patients and families during their most vulnerable moments.
Nicole Smith, MSW, Director of Social Work, Serenity HospiceCare
Kelley Parker
LPN SupportiveCare Nurse
Kelly Parker has been a nurse for 34 years. During her career she has worked in nursing homes, hospitals, home health agencies, and private duty.
She is currently the nurse for Serenity’s SupportiveCare program.
Cindy said “I love working with the wonderful nurses, social workers and care givers. I love taking care of people, that is my passion. I have a wonderful husband, Rusty, who supports me in all that I do.”
Kelley Parker, LPN SupportiveCare Nurse
Compare Our Services
Which level of care if best for you?
SupportiveCare
HospiceCare
- 1-4 nurses per month
- Medication Counseling
- Nurse is available to draw labs and confer with patient’s Primary Care Provider about patient’s condition and medication needs
- Help obtaining assistance, community resources and some medical equipment
- Available in private home only
- Free of charge
- 3-5 visits per week
- 24 Hour on-call service
- Your own team of nurse, CNA, and social worker
- Baths and personal care provided by CNA up to 3 times per week
- Optional visits from Chaplain, Music Therapy, and Hospice Volunteers
- Necessary medications covered and delivered to the patient’s home
- Necessary medical equipment covered and delivered to the patient’s home (this includes, but is not limited to oxygen, hospital bed, wheel chair, shower chair, and bedside commode)
- Incontinence supplies covered and delivered to patient’s home
- Available in private home or nursing facility
- Insurance is billed, if available, but all care is covered at no out of pocket cost to the patient
- On-going bereavement support is provided for patient’s family members for 1 year
Contact Us
For more information on how Serenity HospiceCare can help you or your loved one please contact us today:
Email Us
Call Us
Address
5272 Flat River Road
Park Hills, MO 63601
Hours
Open 24 Hours